Apartment Facilities
Welcome Amenities: Guests are greeted with a complimentary starter pack of toiletries and essential household items for their convenience. Once these initial supplies are utilized, guests can easily purchase any additional necessities for the remainder of their stay.
Internet: Stay connected with our complimentary WiFi access.
Ski Facilities: Our premises are equipped with ski storage and heated room. We provide daily snow reports and are conveniently located near bus stops to the ski fields.
Bike Storage: Secure bike storage is available for cycling enthusiasts.
Outdoor Spaces: Each apartment boasts its own balcony or patio, offering a private outdoor experience.
Guest Services: Our services include a tour booking desk, luggage storage, and guest laundry facilities to make your stay hassle-free.
Entertainment: Enjoy a wide selection of over 60 channels with Sky Digital TV.
Safety and Comfort: For your peace of mind, safety deposit box available at reception. We maintain a strict non-smoking policy indoors to ensure the comfort of all guests.
Kitchen: Each kitchen is fully-fitted with modern appliances including a microwave, kitchenware, refrigerator, oven, stovetop, dishwasher, as well as a washing machine and dryer for your convenience.
Family-Friendly: For those traveling with little ones, we provide cots, highchairs, and stair gates in our spacious three-bedroom apartments.
Location
Our accommodation in Queenstown is conveniently located near the town centre, offering easy access to the lakefront, shops, restaurants, walking tracks, and sightseeing opportunities.
Transportation
Bus stops for ski field and airport transfers are conveniently situated across the road.
Queenstown Activities
Many attractions are within walking distance, or you can take advantage of courtesy transport services that pick up directly from our door.
Payment Information
- Currency: All transactions are processed in New Zealand Dollars.
- Credit Card Acceptance: All major credit cards are accepted.
- Credit Card Fee: A nominal fee of 1.5% is applied to credit card transactions.
- Price Variability: Prices are subject to change; please confirm current rates at the time of booking.
Cancellation Policy
- Free Cancellation: You can modify or cancel your booking at no charge up to 48 hours before your scheduled check-in.
- Late Cancellation Fee: Cancellations made within 48 hours of check-in will incur a charge equal to the full cost of your stay.
Online Bookings
- Booking Fee: A $2.50 fee is applied to all online reservations.
- Refunds: Refunds for online bookings are issued to the credit card used for the original payment.
- Charges at Booking: Online reservations are charged to the provided credit card at the time of booking.
- Additional Services: Any extra services, such as additional guests or room changes, are payable at check-in.
- Late Cancellation/No-Show Fee: Less than 48-hour cancellations or no-shows will be charged the full cost of the stay.
General Information
- Check-In: From 3 PM.
- Check-Out: By 10 AM on the day of departure.
- Reception Hours: 7:30 AM to 8:00 PM.
- After-Hours Service: A $90.00 charge applies for key call-outs after hours.
Blue Peaks Lodge & Apartments
Our premises are entirely smoke-free. Smoking is permitted in designated outdoor areas only.
Children and Extra Beds
- Children under 5 years stay free using existing bedding.
- One child under 2 years stays free in a cot.
- Older children or adults are charged $50 per person using existing bedding. Rollaway beds are not available.
Pets
Pets are not permitted, with the exception of certified disability assist dogs.
Smoking
All apartments are smoke-free. Smoking is allowed outdoor areas only.
Our Team
Blue Peaks is proudly managed by Juliana Souza, with support from Janelle, Ruby and Vanesa. Our team is committed to providing family-friendly, self-catering accommodation with a focus on your comfort. We’re confident you’ll enjoy your stay and welcome any requests to make it even more pleasant.
