Payment Information:
All transactions are in New Zealand Dollars.
Credit card fees: please note, processing charges of 2% are applied to all credit cards.
Online Booking Cancellation Policy:
All online bookings will be charged to credit card details, advised at the time of booking.
We offer free cancellations or changes to bookings up to 24 hours prior to the check-in date.
Cancellations within 24 hours incur a charge of the first night’s stay.
Any extras i.e. an extra person not advised at time of booking or amendment to room type after the original booking has been made will be paid for by guests at the time of check-in.
In the event of a no-show, a charge of one night’s tariff will apply.
All online booking refunds can only be made to the credit card debited for the original transaction
General Information:
Check-in: from 3:00pm
Check out: 10:00am
Reception hours are 7:30am to 8:00pm
After hours – call out due to forgetting your key will result in a $50.00 Charge.
Children/Extra Beds:
Children under 5 years stay free when using existing bedding. One child under 2 years stays free in a cot. Older children/ adults are $50 per person when using existing bedding. Rollaways are not provided.
Pets: pets are not allowed
Smoking: all apartments are smoke-free. Please restrict smoking to outside areas only.
Payment: we accept all major credit cards. Prices are subject to change. Please check at time of booking.
